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Support

Denwise runs in your home, so most things you can fix yourself in minutes — and we're here when you need a hand.

Start here

Ways to get help

Community support — included

Ask questions and share setups with other Denwise families.

Email support

Reach the team directly. [support email]

Priority support

Faster, direct help is included with an active update subscription.

Status & updates

Release notes ship with every update and appear in your hub under Software Upgrade. See what's next on the roadmap.

Found a bug or have an idea? The fastest path is the in-app Feedback & Issues box — it attaches your hub's context so we can help quickly. Your family's data stays on your device; only the report text is sent.